These Terms & Conditions govern your use of the 9ab platform. Please read them carefully before registering or placing any bets. By creating a 9ab account, you confirm that you have read, understood, and agreed to be bound by these terms in their entirety.
Important highlights before you read the full document below.
9ab strictly restricts access to players aged 18 years or older. Age verification is conducted at withdrawal. Underage players are permanently banned and any winnings are forfeited.
Each individual may hold only one active 9ab account. Duplicate accounts are subject to closure without notice and balances may be forfeited at 9ab's absolute discretion.
All bonuses are subject to wagering requirements stated at the time of offer. Bonus funds and winnings derived from bonus funds cannot be withdrawn until wagering requirements are met in full.
Identity verification (CNIC and selfie) is mandatory before any withdrawal is processed. 9ab reserves the right to request additional documentation at any stage of the account lifecycle.
Attempted exploitation of bonuses, collusion in poker or live games, use of bots or automated scripts, and any form of fraudulent payment activity will result in immediate account termination and forfeiture of all funds.
Deposit limits, self-exclusion, cooling-off periods, and reality checks are available to all 9ab account holders at no cost. Players experiencing gambling-related harm are encouraged to use these tools immediately.
In these Terms & Conditions, the following definitions apply unless the context requires otherwise:
2.1 By accessing the 9ab Platform, creating an Account, or placing any bet or wager, you unconditionally agree to be bound by these Terms & Conditions, together with our Privacy Policy and Responsible Gaming Policy, each of which is incorporated into these Terms by reference.
2.2 If you do not agree with any provision of these Terms, you must immediately cease using the 9ab Platform and close your Account if one has been created.
2.3 These Terms constitute the entire agreement between you and 9ab with respect to your use of the Platform and supersede any prior agreements, representations, or understandings, whether oral or written.
2.4 9ab reserves the right to amend these Terms at any time. Continued use of the Platform after any amendment constitutes acceptance of the revised Terms. See Section 14 for the amendment procedure.
You must be at least eighteen (18) years of age to register an Account or use any 9ab service. 9ab strictly prohibits use of the Platform by minors. We reserve the right to request age verification documentation at any time. If we reasonably suspect that a Player is under 18 years of age, the Account will be suspended pending verification. Any winnings accrued by an underage Player will be void and forfeited.
It is your sole responsibility to determine whether online gambling is lawful in the jurisdiction from which you access the 9ab Platform. 9ab makes no representation that the Platform is lawful in all jurisdictions. Players who access the Platform from jurisdictions where online gambling is prohibited do so at their own risk and in violation of these Terms.
You must provide accurate, complete, and current information during registration, including your full legal name as it appears on your CNIC, your valid Pakistani mobile number, and your date of birth. You must promptly update your Account information if any details change. Providing false registration information is grounds for immediate Account termination.
Each individual may hold only one (1) active 9ab Account at any time. Creation of multiple accounts, whether by the same individual or via the use of third-party identities, is strictly prohibited. 9ab reserves the right to merge, suspend, or permanently close duplicate Accounts and forfeit any associated Balances.
4.1 You are solely responsible for maintaining the confidentiality of your Account credentials, including your username and password. 9ab will not be liable for any loss or damage arising from your failure to keep your credentials secure.
4.2 You must not share your Account credentials with any third party. All activity conducted through your Account, whether authorised by you or not, is your sole responsibility unless you have promptly notified 9ab of unauthorised access.
4.3 You must notify 9ab's support team immediately if you become aware of, or suspect, any unauthorised access to your Account. 9ab may take temporary security measures, including Account suspension, while investigating reported incidents.
4.4 9ab recommends that all Players enable two-factor authentication (2FA) via their registered Pakistani mobile number. Enabling 2FA is voluntary but strongly advised for Accounts with significant Balances or active bonus positions.
4.5 You must not access the 9ab Platform using automated systems, bots, scripts, or any software that simulates human interaction. Such use constitutes a violation of these Terms and will result in immediate Account termination.
All deposits to 9ab Accounts are transacted in Pakistani Rupees (PKR). Accepted deposit methods include JazzCash, Easypaisa, HBL Online Banking, UBL Digital, Meezan Bank, and Bank Alfalah. Minimum deposit amounts are as specified on the cashier page and may vary by payment method. 9ab reserves the right to modify accepted payment methods at any time.
Withdrawals are available to Players who have completed KYC verification. Withdrawal requests are processed to the same payment method used for the qualifying deposit where technically possible. 9ab targets withdrawal processing times of 60 minutes for JazzCash and Easypaisa and one business day for bank transfers; however, these are target times only and are not contractual guarantees. Withdrawal requests may be delayed pending satisfaction of bonus wagering requirements or completion of identity verification.
Prior to processing any withdrawal, 9ab will require identity verification. Required documents typically include a clear copy of your CNIC (both sides) and a recent selfie. Additional documentation, including source of funds evidence, may be requested at 9ab's discretion, particularly for large withdrawals. Failure to provide satisfactory KYC documentation within a reasonable time may result in withdrawal suspension or Account closure.
All Account Balances, deposits, bets, and withdrawals are denominated in PKR. 9ab does not impose currency conversion fees. Any fees charged by your payment provider are your own responsibility and are not within 9ab's control.
An Account is considered dormant after twelve (12) consecutive months of inactivity. 9ab reserves the right to apply a monthly administrative fee to dormant Accounts as notified to Players via their registered mobile number or email address. Players may reactivate dormant Accounts by logging in and completing a successful deposit.
6.1 9ab offers various promotional bonuses, including welcome bonuses, reload bonuses, free spins, and cashback offers. All promotions are subject to specific terms published at the time of the offer, which supplement and are incorporated into these Terms.
6.2 Wagering Requirements: Unless a promotion expressly states otherwise, all Bonus Funds are subject to a wagering requirement. The specific wagering multiplier applicable to each promotion is stated in the individual promotion terms. Wagering requirements must be completed before Bonus Funds or winnings derived from Bonus Funds can be withdrawn.
6.3 Game Contributions: Different game categories may contribute different percentages towards the completion of wagering requirements. Specific game contribution rates are published in the promotion terms. Slots typically contribute 100%. Live casino and table games may contribute at a reduced rate or may be excluded entirely from wagering contribution.
6.4 Bonus Expiry: Bonus Funds that are not used within the timeframe specified in the promotion terms will expire automatically. Expired Bonus Funds are forfeited without compensation.
6.5 9ab reserves the right to withdraw, modify, or cancel any promotion at any time without prior notice. 9ab may decline to offer any bonus to any Player at its absolute discretion.
6.6 Bonus abuse, including but not limited to creating multiple accounts to claim the same promotion, systematic exploitation of bonus terms, or use of bets specifically structured to reduce wagering risk below acceptable thresholds, will result in the forfeiture of all Bonus Funds, associated winnings, and may result in Account termination.
7.1 Bets placed on the 9ab Platform are final and cannot be amended or cancelled once confirmed, except where expressly permitted by the applicable game or sport rules.
7.2 9ab reserves the right to void any bet placed in error, at incorrect odds, or as a result of a technical malfunction. In such cases, the original stake will be returned to the Player's Balance.
7.3 For cricket and sports betting, 9ab's sport-specific rules govern bet settlement, suspension of markets, abandonment, and related scenarios. These rules are published on the Platform and constitute part of these Terms.
7.4 All casino games offered on the 9ab Platform utilise independently certified Random Number Generators (RNGs) or live dealer equipment subject to professional oversight. Published Return to Player (RTP) percentages are theoretical long-term averages and do not guarantee individual session outcomes.
7.5 In the event of a discrepancy between the Platform interface and the 9ab server records, the server records shall prevail in all cases.
The following activities are strictly prohibited on the 9ab Platform. Violation of any prohibition below will result in immediate Account suspension, termination, and forfeiture of Balances:
9.1 All content on the 9ab Platform, including but not limited to text, graphics, logos, game assets, software, and interface designs, is the intellectual property of 9ab or its licensors and is protected by applicable intellectual property laws.
9.2 You may not reproduce, distribute, modify, create derivative works from, or commercially exploit any 9ab content without express prior written permission from 9ab.
9.3 The 9ab brand name, logo, and associated trademarks are the exclusive property of 9ab. Unauthorised use of 9ab's brand assets is strictly prohibited.
10.1 9ab provides the Platform on an "as is" and "as available" basis. To the maximum extent permitted by applicable law, 9ab makes no warranties, express or implied, regarding the Platform's availability, accuracy, fitness for a particular purpose, or merchantability.
10.2 9ab shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Platform, including but not limited to loss of winnings, loss of data, or loss of profits, even if 9ab has been advised of the possibility of such damages.
10.3 9ab's maximum aggregate liability to any Player for any single claim or series of related claims shall not exceed the total amount deposited by that Player in the twelve (12) months preceding the event giving rise to the claim.
10.4 9ab is not liable for any loss arising from internet connectivity issues, device malfunction, power failure, or any other technical issue beyond 9ab's reasonable control that disrupts a Player's gaming session.
11.1 9ab is committed to responsible gaming. Players are strongly encouraged to use the responsible gaming tools available in their Account settings, including deposit limits, session time reminders, cooling-off periods, and self-exclusion.
11.2 Self-Exclusion: Players may request self-exclusion for a period of their choosing, ranging from 30 days to permanent exclusion. During a self-exclusion period, the Player's Account will be suspended and no promotional communications will be sent. Self-exclusion requests take effect immediately upon activation in Account settings.
11.3 Deposit Limits: Players may set daily, weekly, or monthly deposit limits at any time via Account settings. Increases to deposit limits are subject to a 72-hour cooling-off period. Decreases to limits take effect immediately.
11.4 9ab staff are trained to identify signs of problem gambling. 9ab reserves the right to contact Players exhibiting such signs and, where appropriate, to impose temporary Account restrictions in the interests of player welfare.
11.5 For more information about 9ab's responsible gaming commitments and available resources, please visit our Responsible Gaming page.
12.1 9ab reserves the right to suspend or terminate any Account at any time, with or without prior notice, if 9ab reasonably suspects or determines that the Account holder has breached any provision of these Terms.
12.2 Upon termination for breach, 9ab may forfeit the Account Balance, including any real-money funds, Bonus Funds, and pending withdrawals, where the breach involves fraudulent activity, bonus abuse, identity fraud, or any other prohibited activity.
12.3 Players may close their Accounts voluntarily at any time by contacting 9ab's customer support team. Any outstanding real-money Balance (excluding Bonus Funds) will be returned to the Player via their verified payment method following completion of KYC verification.
12.4 Where an Account is closed or terminated, any active bonus positions are immediately voided without compensation.
13.1 In the event of any dispute regarding the operation of games, settlement of bets, or any other matter, you must contact 9ab's customer support team in the first instance via the live chat function available on the Platform. 9ab targets an initial response to formal disputes within 48 hours.
13.2 If you are dissatisfied with 9ab's resolution of a dispute, you may escalate the matter in writing to 9ab's complaints department at the email address published on the Platform. 9ab will provide a final written response within 14 days of receiving a formal escalation.
13.3 9ab's decision on matters within its sole discretion — including game outcomes determined by certified RNG, settlement of in-play sports bets, and bonus eligibility — shall be final and not subject to appeal beyond the internal complaints process.
14.1 9ab reserves the right to amend these Terms & Conditions at any time. Where changes are material, 9ab will use reasonable efforts to notify registered Players via their registered mobile number or by prominent notice on the Platform prior to the changes taking effect.
14.2 The current version of these Terms, including the date on which they were last updated, is always available on this page. Your continued use of the 9ab Platform following the publication of any amended Terms constitutes your acceptance of those amended Terms.
14.3 If you do not agree with any amended Terms, you must stop using the Platform and close your Account in accordance with Section 12.3.
15.1 These Terms & Conditions shall be construed and governed in accordance with general principles of international online gaming law and the terms of 9ab's operating licence. Players are solely responsible for ensuring compliance with the laws applicable in their own jurisdiction.
15.2 Nothing in these Terms shall be construed as 9ab representing that the use of the Platform is lawful in any particular jurisdiction. Players access the Platform at their own risk and bear sole legal responsibility for any regulatory consequences arising from their use of the Platform in their jurisdiction.
15.3 In the event that any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions shall continue in full force and effect.
Access to 9ab Casino is restricted to players aged 18 years or older. Online gambling involves real financial risk. The 9ab Platform provides tools including deposit limits, self-exclusion, and session reminders to help players manage their activity. Please visit our Responsible Gaming page for full information.
Pakistani players are solely responsible for confirming that online gambling is lawful under applicable Pakistani law before registering or depositing. Gamble responsibly. Know your limits.
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